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Privacy Policy

How we protect and manage your personal data.

Brunei PDPO Compliant EU GDPR Compliant

1. Introduction

BizDigital Sdn Bhd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy details how we collect, process, share, and protect your personal data when you visit our website or use our inquiry forms.

Our processing of personal data is designed to comply with the **Brunei Darussalam Personal Data Protection Order (PDPO)** and the **EU General Data Protection Regulation (GDPR)**.

2. Personal Data We Collect

When you interact with our contact forms, we collect information that can identify you. This includes:

  • Full Name (Required to verify identity and address you properly)
  • Email Address (Required to reply to your inquiry)
  • Phone Number (Required for direct communication regarding project specifications)
  • Company Name (Optional, used to understand your business background)
  • Message Details (The project requirements or details you submit to us)

3. Purpose and Legal Basis for Processing

We process your personal data under the following legal foundations:

  • Consent (Brunei PDPO & GDPR Art. 6(1)(a)): By checking our consent box and submitting your contact form, you grant us explicit consent to process your contact info to respond to your specific request. You have the right to withdraw this consent at any time.
  • Pre-Contractual Measures (GDPR Art. 6(1)(b)): Processing your information is necessary to take steps at your request prior to entering into a professional project contract.

4. Data Retention

We only store your personal data for as long as is necessary to fulfill the purpose for which it was collected (e.g., answering inquiries, preparing proposals, or maintaining customer records). If no project contract is signed, your contact data will be securely deleted after 12 months, unless legal obligations require us to retain it.

5. Cookies Policy

We use technical and analytics cookies to enhance website functionality and user experience. You can manage your cookies settings via our consent banner. Choosing "Decline" prevents non-essential tracking cookies from being stored.

6. Your Rights under PDPO & GDPR

You have the following rights regarding the personal data we hold about you:

  • Right to Access: You can request copy of the personal data we hold about you.
  • Right to Rectification: You can request correction of incorrect or incomplete data.
  • Right to Erasure (Right to be Forgotten): You can request that we delete your personal data from our systems.
  • Right to Withdraw Consent: You can withdraw your consent for processing at any time.
  • Right to Restrict Processing: You can ask us to pause processing of your data under certain conditions.

To exercise any of these rights, please contact our Data Protection Officer at: **contact@bizdigital.biz**.

7. Data Security

We implement high-level administrative, technical, and physical security measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet is 100% secure.

8. Contact Information

If you have questions about this policy or our data protection compliance, please reach out to us:

BizDigital Sdn Bhd
Email: contact@bizdigital.biz
Brunei Office: 2nd Floor, Unit 5, Block B Simpang 188, Kg Kiarong, BE 1318, Jalan Babu Raja